Schools

Working in Partnership with Schools

Here’s what principals have to say about us:

Since we opened our doors, TheirCare has made a point of delivering on our promises by maintaining our caring, engaged, and open approach to the delivery of OSHC services for our communities.

We go above and beyond for the communities we serve…because we care. This dedication to continual improvement sets us apart as we strive to exceed expectations and provide an exceptional experience for children in our care.

Why TheirCare?

High-quality staff

We recruit the highest quality candidates, we train them to be the best in our industry, and we invest heavily to retain them. This continuity fosters a sense of familiarity and trust among children, parents, and the school community.

Well established processes

Our in-house review processes ensure a culture of continuous improvement in managing the safety and wellbeing of the children in our care.

Effective communication

We prioritise effective communication and ensure a streamlined communication process with three key people – your Service Coordinator, your Area Manager, and a Senior Manager.

Seamless Transition Process

From the moment our partnership begins, a dedicated Transition Manager will look after the process. The focus is to build an understanding of the school’s community.

Throughout our partnership we maintain this close connection. Every term we hold meetings with schools to ensure we’re still aligned and doing all we can to nurture our relationship.

Delivery and compliance

Goals and outcomes are contracted at the commencement of a School engagement but our commitment for improvement in our delivery and quality is ongoing. Integrity of our offering to families is paramount and it is our responsibility to live up to the expectations we set.

Testimonials

"Our parents are providing positive feedback and our children are always keen to attend. We believe they provide a quality service.”

“TheirCare is exceptional in the care they take of the children entrusted to them and the program they run. As Principal I have worked with other providers and the difference is marked.”

“Not for one moment have I regretted outsourcing our OSHC program to TheirCare. Most importantly the kids love attending which was our central goal!”

”The transition process from our previous provider was seamless and the staff are brilliant. I have a great deal of positive feedback”