To register your child and make a booking you will need the following information to complete the process and receive all available benefits…
- Centrelink CRNs for yourself and the child you are enrolling
- Credit card or bank account details for direct debit purposes
- Emergency contact details in case you are not contactable in an emergency
- Authorised nominees for pick up and drop off authorisation
- Doctor, Medicare, immunisations details for your child
- Diagnosed allergy, asthma, anaphylaxis, dietry requirements
The registration process is normally completed within 25 minutes.
After you have completed your first child you can click "Add child" to add an additional child to your account.
The National Quality Framework mandates the information that TheirCare must collect to register the child. This enables TheirCare to make sure that we understand your child’s needs, wants and particulars to provide the best level of care.
You can still complete your registration and update your details when you receive your CRN at a later date. Just leave the field blank in the registration.
A CRN is a Centrelink reference number and is needed to apply for rebates. Various subsidies are available from the government to reduce the cost to families for using outside school care services.
Child Care Subsidy (CCS) is applied based on your family income, which is assessed by the Department of Human Services.
Contact Centrelink on 13 61 50 to register or visit:
Child Care Subsidy reduces your out of pocket fees for parents which is a subsidy paid by the government on your behalf to the provider via Services Australia (Centrelink). Parents are then charged the “Gap” after subsidy is applied to your account.
Please click on the below link for details about the Child Care Subsidy package:
Bookings can be made via the TheirCare.com.au website. Click here to make a booking
If you have any questions, you can send us an email from our contact page or call us on 1300 072 410 during business hours.
TheirCare does not charge annual or enrolment fees and allows families to make flexible bookings.